At Andeli Bangladesh, we stand by the quality of our electrical products and offer warranties to ensure customer satisfaction. Please review the terms of our warranty policy below.
1. Warranty Coverage
Our products come with different warranty periods based on their type:
| Product Name | Warranty Duration | Type of Warranty |
|---|---|---|
| ANDELI MCB | 5 Years | Replacement Guarantee |
| ANDELI Overload Relay | 1 Year | Service Warranty |
| ANDELI LT CT | 1 Year | Service Warranty |
| ANDELI MCCB | 1 Year | Service Warranty |
| ANDELI Magnetic Contactor | 1 Year | Service Warranty |
| ANDELI Automatic Voltage Stabilizer | 1 Year | Service Warranty |
| ANDELI Variable Frequency Drive | 1 Year | Service Warranty |
| ANDELI Welding Machine | 6 Months | Service Warranty |
| ANDELI Magnetic Starter (DOL) | 1 Year | Service Warranty |
| ANDELI Switched Mode Power Supply | No Warranty | No Warranty |
| ANDELI SPD/RCCB/RCBO/HT Items | No Warranty | No Warranty |
| ANDELI Magnetic Contactor Coil | No Warranty | No Warranty |
| ANDELI GANG Switches (Without Body) | 12 Years | Service Warranty |
| ANDELI GANG Socket | 2 Years | Service Warranty |
| ANDELI GANG FAN Dimmer | 2 Years | Service Warranty |
| SY Capacitor – A Type | 1 Year | Replacement Guarantee |
2. Warranty Terms & Conditions
To claim warranty service, the following conditions apply:
- # The original purchase invoice must be provided.
- # The defective product must be returned within the warranty period.
- # If the issue is caused by a manufacturing defect, Andeli Bangladesh will repair or replace the product.
- # Warranty does not cover damages caused by mishandling, improper installation, or external factors such as power surges, water damage, or accidents.
- # Service warranty covers repair costs but does not include replacement.
3. Warranty Exclusions
Warranty claims will not be accepted if:
- # The product is damaged due to mishandling, fire, water, or electrical surges.
- # Unauthorized repairs or modifications have been made.
- # The product is physically damaged due to external factors.
- # The warranty period has expired.
4. Claiming Warranty Service
If you need to claim a warranty, please contact us:
📞 Phone: 01705 401 440, 01705 401450
📧 Email: andeli@andeli.com.bd
We appreciate your trust in Andeli Bangladesh. For further assistance, feel free to reach out to our support team.